Privacy Policy

1. Who we are

PIACI Real Estate LLC is a real estate brokerage company operating in Qatar. Our website address is https://www.piaci.com.qa.

You may contact us by email at info@piaci.com.qa, by telephone at +974 4142 4740, or through the contact details published on this website.

2. Information we may collect

We may collect personal information that you choose to provide when you submit a website enquiry, contact us through WhatsApp, telephone or email, request information about a property, or complete a lead form through Meta platforms such as Facebook or Instagram.

This information may include your name, phone number, email address, enquiry details, property preferences, communication records and any other information you voluntarily provide.

3. How we use your information

We may use your information to respond to enquiries, arrange property viewings, provide real estate brokerage support, share relevant property options, communicate with you about your request, improve our services, and maintain appropriate business records.

4. Property enquiries and lead forms

If you submit an enquiry through our website or a Meta Instant Form, we may use the information provided to contact you about your request. Submitting an enquiry does not automatically mean that you have agreed to receive unrelated future marketing communications.

5. WhatsApp, telephone and email communications

When you contact us through WhatsApp, telephone or email, we may use those channels to respond to your enquiry and provide real estate assistance. Communication through third-party platforms is also subject to the privacy terms of those platforms.

6. Marketing communications

Where applicable, we may send marketing communications only where we have an appropriate basis to do so, such as your consent or another lawful basis permitted by applicable law. You may request that we stop sending marketing communications at any time by contacting us.

7. Cookies, analytics and advertising technologies

Our website may use cookies and similar technologies, including Google Analytics 4 and Meta Pixel, to understand website activity, measure advertising performance, improve user experience and support relevant digital marketing. These tools may collect information such as page views, device/browser information, approximate location, referring pages and interactions with our website.

8. Sharing information with third parties

We may share information where necessary to respond to your enquiry, provide real estate services, work with property owners, developers, agents, technology providers, analytics providers, advertising platforms, legal or professional advisers, or where required by law. We do not sell your personal information.

9. Data security and retention

We take reasonable steps to protect personal information from unauthorized access, loss, misuse or disclosure. We retain personal information only for as long as reasonably necessary for enquiry handling, service delivery, business records, legal obligations and legitimate operational purposes.

10. International transfers

Some technology, analytics, advertising, communication or hosting services used in connection with our website and campaigns may process information outside Qatar. Where applicable, we aim to use service providers and safeguards appropriate to the nature of the information and the services provided.

11. Your privacy rights

Subject to applicable law, you may request access to your personal information, correction of inaccurate information, deletion of information where appropriate, withdrawal of consent where processing is based on consent, or objection to certain processing activities.

To exercise a privacy request, please contact us at info@piaci.com.qa.

12. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with the updated date.

13. Contact us

For privacy questions or requests, contact PIACI Real Estate LLC at info@piaci.com.qa or through the contact details published on this website.